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Are you the Licensed Maid Agency?
Yes. We are Licensed. Ministry of Man Power issues the license to operate the Maids Recruitment and Deployment business.

How long does it take to get a maid from overseas?
If the application is done in correct manner to process the Work Permit for the maid, it takes anywhere from one week to four weeks for maid to arrive and start working for the employer. It also depends on the country of maid in some cases.

What is the Maid Levy?
As per MOM (Ministry of Manpower) regulation, an employer needs to pay the maids levy, which is a kind of monthly tax, paid to government on every single foreign domestic worker employed in republic of Singapore.

How much is the maid levy?
Normal criteria
The Levy is $265 per month, payable for the period the work permit is valid. CPF Board, as the collection agent, collects the Levy on behalf of MOM.
For Singaporeans with children less than 12 years old & aged parents 65 and above
The Levy is $170 per month, payable for the period the work permit is valid. CPF Board, as the collection agent, collects the Levy on behalf of MOM.

What are the countries Can I employ maid from?
You can only employ maid from MOM (Ministry of Manpower) approved source of countries for FDW (Foreign Domestic Workers). The countries are:Philippines, Indonesia, Thailand, Myanmar, Sri Lanka, India and Bangladesh.

What is a security bond and how much is it?
Employer is responsible for the repatriation of the maid once the usual contract of 2 years expires unless it is renewed. You are required to post a security deposit (bond) of $5,000 for every maid with the Work Permit Department, MOM. If you fail to repatriate the maid after cancellation of her work permit, you risk losing the $5,000 security deposit (bond).

Do the maid need to undergo medical check ups and how often?
Yes, Within 14 days from the date of to Singapore, she must get herself examined by a certified medical institution and only if she passes her medical test as deemed to fit for working then she can work for the employer. Such medical examination is required every six-month for the medical screening, for VDRL, pregnancy, and HIV.

Who bears the responsibility for medical expenses of the maid?
As an Employer, you are liable to pay full cost of the medical expense, including hospitalization. So its better to have insurance coverage for hospitalization expenses for your maid.

What are the criteria to claim tax relief for maid levy? There are certain guidelines that you may be eligible for tax relief if you meet any of the following conditions:

you are a married woman and has elected for separate assessment
you are married and your husband is not resident in Singapore
you are separated or divorced or widowed and living with your Unmarried child for whom you can claim child relief.

How do Maid remit money to her home country?
Your maid would like to send her monthly salary back to her family regularly. You can engage remittance service from the following. List of Remittance Service Provider will be provided in a short time:

Maid went missing?
You should cancel her work permit immediately to stop the levy payment. You are then given 1 month to locate and repatriate her. Otherwise, you risk losing the $5,000 security deposit.

Maid got pregnant?
You must repatriate the maid immediately.

Can I employ a MAID on part-time basis?
Present MOM regulation does not allow the part-time employment of maids.

What do you mean by "Trasfer Maid"?
Transfer Maids are usually already available locally means they are not to be brought in from their country of origin. Mostly "Transfer Maids" are from another employer's and they are seeking a new employer for various reasons such as the expiry of 2 years contract or employers discontinuing the service of maid for whatever reasons.

What are the obligations of the employer to the Maid?
The employer is responsible for following as per MOM regulations:

To pay her salary on a timely basis.
To provide adequate food and suitable.
To provide medical care (includes hospitalization).
To provide a safe working environment.
To give her the respect.
To treat her as a human being.

Advise on obligations of the employer to the Immigration Department?
The obligations of the employer to the Immigration Department are stated clearly in the Security Bond.

What documents are needed for a first-time employer?
There are 2 types of employers: Local and Expatriate
A local employer needs to provide following details to process the maids work permit application:

Identity Card (as well as those of members of his household)
Proof of income in the form of

Notice of Assessment (and that of the spouse if applicable)
Or his authority to the Ministry of Manpower to verify his income (and his spouse's if applicable) with the Internal Revenue Authority;
Or if he has recently returned after an extended absence, a letter by an officer of the company he is attached to showing

His position in the company
His monthly income
The date employment commences

If Notice of Assessment is not available and the Employer has not paid income tax in the current or previous year,

his income tax assessment if he was working abroad
and a statement from CPF showing his contribution for the last 3 months, if applicable.

An expatriate employer needs to provide following details to process the maids work permit application:

Passport Copy- of self and members of the family
Employment pass and dependent pass of family members living with him/her
One of the following:

What is the procedure of cancellation of the work permit of the maid? Ministry of Manpower needs following set of documents in order:

A letter to MOM for terminating maid's services and repatriating her.
A ticket to the maid’s country of origin.
Maid’s passport copy.
Maid’s work permit card.

What is the average salary of a Indian maid?
First timer to Singapore $300.00 No off day
Singapore Experienced Maid $320 + One Off day (1-2Years Experience)
Singapore Experienced Maid $330-$340 + One Off day (3-4Years Experience)
Singapore Experienced Maid $350 + One Off day (5 Years Experience)

What is the average salary of a Indonesian maid?
First timer to Singapore $340.00 No off day
Singapore Experienced Maid $350 + One Off day (1-2Years Experience)
Singapore Experienced Maid $370 + One Off day (3-4Years Experience)
Singapore Experienced Maid $380 + One Off day (5 Years Experience)

What is the average salary of a Sri lankan maid?
First timer to Singapore $320.00 + No off day
Singapore Experienced Maid $350 + One Off day (1-2Years Experience)
Singapore Experienced Maid $36 + One Off day (3-4Years Experience)
Singapore Experienced Maid $380 + One Off day (5 Years Experience)

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